according to jim

Shift Happens!® when you:

Believe in yourself

Overcome objections
Increase performance and satisfaction

Make informed decisions and just do it
Remove Fear As A Barrier to Innovation

Step out of your comfort zone on the Journey To Bright Ideas

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Shift Happens!® when you say YES. A short course in Customer Service to any reasonable request.

Shift Happens!® when you say YES. A short course in Customer Service to any reasonable request.

When your Customers get upset, you have to get back in their good graces or risk losing their business. Here are five rules to turn a Customer Service problem into a loyal buyer. Rule #1: Face the problem now. Rule #2: Lend a sympathetic ear. Rule #3: Admit your...

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