Keynote & Workshop topics

Shift Happens when you focus on…

Customer Service Education and Training

Patient Experience vs Patient Satisfaction

 Employee Retention Through Recognition

 Enhancing Persuasive Presentation Skills

Impacting Hospitality Service Attitudes

Improving Innovative Problem Solving




Learn MoreGet Started

When you contact us to inquire about collaboration we will provide a higher resolution version of


original artwork.


At our first face-to-face meeting, Jim will bring a frameable version signed by the artist.

And, of course, some artisan handmade chocolates. Isn’t that sweet?

Jim trademarked Shift Happens! because he saw the landscape changing and the difficulty of dealing with change. He believes that the pandemic leveled the marketplace. The opportunities are NOW not later. Known as The Nowist™ Jim customizes each ‘conversation’ offering ‘plain talk for smart people.’

The topics listed below require immediate attention. Each topic is part of the ‘foundation’ of building a strong business by leveraging the wisdom of an advisor that has worked in dozens of industries to help his clients discover new opportunities using existing resources by thinking ‘inside the box.’

Did we mention he brings artisan chocolate? All presentations are available as virtual or live events. Keynotes are customized to the specific needs of your audience and contain case studies, and interactive conversations that help shift how to think, not what to think.

Move your mouse over the image to see the Bright Ideas that are available NOW.

Jim’s creative, innovative techniques let your organization compete and dominate in radically changing environments using your existing resources. He is The NOWIST™. 

Jim delivers insight, wisdom, and big-picture thinking at the intersection of 


Jim is a Transformational Customer Growth Advisor. The NOWIST™

Place your mouse over any image to turn on the lights and to reveal a folder icon to access more information. 

Keynote and Workshop Topics

As a keynote speaker, Jim often reminds potential clients that a single speech can not survive the daily challenges of ‘shifting’ how to think. In addition to customized presentations Jim’s team created a Masters Program that offers your team ongoing follow-up to ensure the longevity of your success.


Imagine a significant R.O.I* on your investment! Here is the combination of both a customized keynote/webinar and continual education.

Imagine being able to offer your entire team 25 self-study courses that could help your organization improve the bottom line?


  • Profit from uncertainty?
  • A lifetime of access with no additional fees?
  • A customized keynote or webinar from The Bright Idea Guy™
  • Offering over 12 hours of group coaching to assist your team members to overcome procrastination, focus on the laws of lifetime growth, and understand the tools to overcome self-doubt, motivate, and influence them to become better persuaders, leaders, and associates.


* R.O.I Return On Ideas

Our Expertise


Study while others are sleeping.

Decide while others are delaying.

Prepare while others are day dreaminng.

Begin while others are procrastinating.

Work while others are wishing.

Save while others are wasting.

Listen while other are talking.

Smile while others are frowning..

Persist while others are quitting.

Our Experience


 We offer a no-obligation collaboration to help you reach your meeting objectives.

Our team has been involved in hundreds of meetings from concept to execution.

Our wisdom and expertise could save you time and money.

Fill out the contact form below.


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505 N. Lake Shore Drive 

Suite 6601

Chicago, IL 60611

312 • 527 • 9111