We created a hotel and resort ‘game-changer’ called individual incentive travel awards then guided , and to capitalize on the industry demand to permit winners to create their own vacations. This shifted the industry and created hundreds of millions of dollars annually.

 as an advisor for 18 years, and for 14 years. Our transformational solutions delivered millions in bottom-line profits and increased Customer Engagement and employee retention.

Delivered the keynote presentation at a national conference for the cremation industry-twice – without ever having owned or operated a funeral home.

Conducted a talk for a meeting of urologists that garnered the highest rating among all presenters – even though I’m not a physician.

Implemented player loyalty programs as well for Venetian, Chumash, Viejas, Pechanga, Sycuan and dozens of other casinos.

Created B2B & B2C programs for beauty companies including Neutrogena, Vidal Sassoon, Revlon, Helene Curtis, Clairol and others.