Business Impact Through Advisory Work
Hewlett-Packard: Closing a substantial sales gap.
Jim advised Hewlett-Packard on addressing a quarterly sales shortfall in one business area. The shortfall declined from $60 million to $25 million within the first 30 days, with positive results reported by year-end.
Coca-Cola: Recognizing overlooked employees.
Jim guided Coca-Cola in reshaping recognition for support staff to address employee turnover and satisfaction. Previously, some of these employees had not even been permitted business cards.
BASF: Retaining employees and customers.
Jim collaborated with BASF to address employee and customer retention, applying his problem-solving approach to strengthening those relationships.
Additional Client Experience
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We created a hotel and resort ‘game-changer’ called individual incentive travel awards then guided
, and
to capitalize on the industry demand to permit winners to create their own vacations. This shifted the industry and created hundreds of millions of dollars annually.
as an advisor for 18 years, and
for 14 years. Our transformational solutions delivered millions in bottom-line profits and increased Customer Engagement and employee retention.
Delivered the keynote presentation at a national conference for the cremation industry-twice – without ever having owned or operated a funeral home.
Conducted a talk for a meeting of urologists that garnered the highest rating among all presenters – even though I’m not a physician.
Implemented player loyalty programs as well for Venetian, Chumash, Viejas, Pechanga, Sycuan and dozens of other casinos.
Created B2B & B2C programs for beauty companies including Neutrogena, Vidal Sassoon,
Revlon, Helene Curtis, Clairol and others.
Reach Us
JAMES D. FELDMAN, CSP
505 N. LAKE SHORE DR
SUITE 6601
CHICAGO, IL 60611
312 • 527 • 1111
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