James D. Feldman, CSP, CITE, CPIM, CPT, PCS

Shift Happens!® When you change jobs.

by Feldman, CSP, CITE, CPIM, CPT, PCS | Jun 3, 2021 | Change Management, Innovative Problem Solving, LESSONS, Shift Happens, Workshop

As we return to our ‘new normal’ many will consider whether or not to return to the ‘old’ job or shift to another. Certainly, telecommuting has shown us that working from home may be more productive, offer more freedom, and allow for more...

Shift Happens!® When you lose focus.

by Feldman, CSP, CITE, CPIM, CPT, PCS | Apr 28, 2021 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

Every company will face that crossroad when innovation forces a discussion about how or when to shift. I was part of many discussions from market leaders that were anxious about change management and start focusing too much on short-term financial results, think about...

Shift Happens!® When You Learn How To Handle Change

by Feldman, CSP, CITE, CPIM, CPT, PCS | Mar 4, 2021 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

The following assessment will help you gain valuable awareness to help you move forward when dealing with the next important changes that life brings your way. Assessment: “How Do I Handle Change?” 1. Choose the response that most accurately reflects your reaction to...

Shift Happens!® If You ‘Keep’ Your New Year’s Resolutions.

by Feldman, CSP, CITE, CPIM, CPT, PCS | Dec 31, 2020 | Change Management, Learning Experience, Shift Happens

It’s that time of year when we all make “New Year’s Resolutions. Most of them are that 60 days from January 1, they are forgotten or ignored. Instead, may I suggest an “I Owe Me.” Think of it as a promissory note to yourself. You’re...

Shift Happens!® When you create an I OWE ME.

by Feldman, CSP, CITE, CPIM, CPT, PCS | Nov 26, 2020 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

Almost all of us have goals in life we’d like to reach, but many of us fail to see them through because we lack knowledge about how to get our most important goals out of our head and into reality. The pandemic put many of those goals on hold or eradicated them...