James D. Feldman, CSP, CITE, CPIM, CPT, PCS

Shift Happens!® If You ‘Keep’ Your New Year’s Resolutions.

by Feldman, CSP, CITE, CPIM, CPT, PCS | Dec 31, 2020 | Change Management, Learning Experience, Shift Happens

It’s that time of year when we all make “New Year’s Resolutions. Most of them are that 60 days from January 1, they are forgotten or ignored. Instead, may I suggest an “I Owe Me.” Think of it as a promissory note to yourself. You’re...

Shift Happens!® When you create an I OWE ME.

by Feldman, CSP, CITE, CPIM, CPT, PCS | Nov 26, 2020 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

Almost all of us have goals in life we’d like to reach, but many of us fail to see them through because we lack knowledge about how to get our most important goals out of our head and into reality. The pandemic put many of those goals on hold or eradicated them...

Shift Happens!® Reconsider How To Profit From Uncertainty

by Feldman, CSP, CITE, CPIM, CPT, PCS | Nov 11, 2020 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

November has always been a month in which shifts occur for my business. Many of my clients are still undecided about how the holidays will impact their business, marketers are late in choosing holiday gifts for their customers, and employees in every company are...

Shift Happens!® When you leave it up to chance instead of CHANGE!

by Feldman, CSP, CITE, CPIM, CPT, PCS | Nov 5, 2020 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

When we emerge from the pandemic and get back to ‘life,’ there will be more people than ever looking for support to: · get back on their feet financially · send their kids back to school · get back to their jobs · start or rebuild their businesses ·...

8 Virtual selling tips include engaging storytelling and great visuals

by Feldman, CSP, CITE, CPIM, CPT, PCS | Oct 3, 2020 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens, Workshop

Virtual selling requires exceptional questioning and listening skills. You must be inquisitive and show heightened presence and focus. You have to change the way you sell and use different technologies to maximize your success. While many of the principles of...