Better Change in this Year
Better Change I have been asked how I get so much done in the way of authoring books, articles, presentations,...
Shift Happens!® When you influence others.
It happens to all of us eventually. You will have to make a public presentation. You can analyze and identify...
Shift Happens!® When doctors and nurses have more patience.
U.S. businesses lose $83 billion and over $300 billion worldwide, there is no doubt that businesses need to take their...
Shift Happens!® When You Don’t Listen To Your Customer
What can we learn from the recent incidents at United and American Airline? In both cases they forgot who is...
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