Posts by James D. Feldman

Better Change in this Year

Better Change in this Year

Better Change I have been asked how I get so much done in the way of authoring books, articles, presentations,...

Shift Happens!® When you overcome objections.

Shift Happens!® When you overcome objections.

Shift Happens!® When you engage your Customer Experiences to outcomes.

Shift Happens!® When you engage your Customer Experiences to outcomes.

10 Steps to follow for the Perfect Pitch

10 Steps to follow for the Perfect Pitch

Shift Happens!®: Take the time to ensure your PowerPoint doesn’t suck.

Shift Happens!®: Take the time to ensure your PowerPoint doesn’t suck.

Shift Happens!® The past is prologue.

Shift Happens!® The past is prologue.

Shift Happened in 2017. How will you prepare for more ‘shift.’

Shift Happened in 2017. How will you prepare for more ‘shift.’

Shift Happens!® When you influence others.

Shift Happens!® When you influence others.

It happens to all of us eventually. You will have to make a public presentation.  You can analyze and identify...

Shift Happens!® When doctors and nurses have more patience.

Shift Happens!® When doctors and nurses have more patience.

U.S. businesses lose $83 billion and over $300 billion worldwide, there is no doubt that businesses need to take their...

Shift Happens!® When You Don’t Listen To Your Customer

Shift Happens!® When You Don’t Listen To Your Customer

What can we learn from the recent incidents at United and American Airline? In both cases they forgot who is...