James D. Feldman, CSP, CITE, CPIM, CPT, PCS

Website Resources from Shift Happens!

by Feldman, CSP, CITE, CPIM, CPT, PCS | Apr 21, 2020 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, LESSONS, PowerPoint/Keynote Presentation, Shift Happens, Travel, Workshop

In my new book, Shift Happens! No Job, No Money, Now What?, I refer to many websites for resources including business building tools, barter organizations, coupons, discounts, direct selling companies and more. People have already requested to have all that...

Some Tips About Working From Home

by Feldman, CSP, CITE, CPIM, CPT, PCS | Mar 31, 2020 | Shift Happens

SPEAKING TOPICS: Leadership Effectiveness

by Feldman, CSP, CITE, CPIM, CPT, PCS | Feb 19, 2020 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

Success is not gained from perfecting the known but by seizing the unknown. The Journey To Bright Ideas™ demonstrates, visually, all that stands in the way of any leader. In fact, it not so much about what you do, but what you don’t do. Jim refers to this as...

Shift Happens!® When you have the patience to improve patient relationships.

by Feldman, CSP, CITE, CPIM, CPT, PCS | Jan 2, 2020 | Change Management, Customer Service, Innovative Problem Solving

12 Shifts to Improve Patient Relations-Let’s brush up on the basics. A doctor’s practice, like any other business, needs good customer relations to be successful. Unfortunately, we have few role models of good customer relations, as every day we deal with...

Shift Happens!® when you believe in yourself.

by Feldman, CSP, CITE, CPIM, CPT, PCS | Dec 9, 2019 | Change Management, Innovative Problem Solving, LESSONS, Shift Happens

You can research, study and implement the latest and greatest marketing strategies, but unless you have the right mindset about yourself and your business, you will only achieve a certain level of success in your business. It is an undeniable fact that your success is...