by James D. Feldman, CSP | Nov 25, 2021 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens
There are a plethora of “best practices” to accomplish the journey to bright ideas, however, leaders are often puzzled as to how to tackle this work and where to begin. Experiential learning moves participants from conversations about the topic to practical solutions....
by James D. Feldman, CSP | Oct 8, 2021 | Innovative Problem Solving
Every company will face that crossroad when innovation forces a discussion about how or when to shift. I was part of many discussions from market leaders that were anxious about change management and start focusing too much on short-term financial results, think about...
by James D. Feldman, CSP | Jun 3, 2021 | Change Management, Innovative Problem Solving, LESSONS, Shift Happens, Workshop
As we return to our ‘new normal’ many will consider whether or not to return to the ‘old’ job or shift to another. Certainly, telecommuting has shown us that working from home may be more productive, offer more freedom, and allow for more...
by James D. Feldman, CSP | Mar 4, 2021 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens
The following assessment will help you gain valuable awareness to help you move forward when dealing with the next important changes that life brings your way. Assessment: “How Do I Handle Change?” 1. Choose the response that most accurately reflects your reaction to...
by James D. Feldman, CSP | Dec 31, 2020 | Change Management, Learning Experience, Shift Happens
It’s that time of year when we all make “New Year’s Resolutions. Most of them are that 60 days from January 1, they are forgotten or ignored. Instead, may I suggest an “I Owe Me.” Think of it as a promissory note to yourself. You’re...
by James D. Feldman, CSP | Nov 26, 2020 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens
Almost all of us have goals in life we’d like to reach, but many of us fail to see them through because we lack knowledge about how to get our most important goals out of our head and into reality. The pandemic put many of those goals on hold or eradicated them...
by James D. Feldman, CSP | Nov 11, 2020 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens
November has always been a month in which shifts occur for my business. Many of my clients are still undecided about how the holidays will impact their business, marketers are late in choosing holiday gifts for their customers, and employees in every company are...
by James D. Feldman, CSP | Nov 5, 2020 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens
When we emerge from the pandemic and get back to ‘life,’ there will be more people than ever looking for support to: · get back on their feet financially · send their kids back to school · get back to their jobs · start or rebuild their businesses ·...
by James D. Feldman, CSP | Oct 3, 2020 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens, Workshop
Virtual selling requires exceptional questioning and listening skills. You must be inquisitive and show heightened presence and focus. You have to change the way you sell and use different technologies to maximize your success. While many of the principles of...
by James D. Feldman, CSP | Oct 3, 2020 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens, Workshop
There are a lot of things in our day that demands our time and attention. Some help moves our business forward and some, at the end of the day, have us wondering what we have accomplished. With the lingering pandemic more and more businesses is forced to...