Believe in yourself
Overcome objections
Increase performance and satisfaction
Make informed decisions and just do it
Remove Fear As A Barrier to Innovation
Step out of your comfort zone on the Journey To Bright Ideas
Shift Happens!® When you create a Customer-Centric Culture.
Creating a Customer-centric culture — that’s a lot of words beginning with C. Well, this article is about the letter D. When I was in school, a D wasn’t a very good grade. However, you and your company will want the following Ds, especially is important to you. And, I...
Shift Happens!® When you can’t see tomorrow. 12 tips to help with your vision.
When people can’t see Tomorrow clearly they assume it will be like Today or Yesterday. During your 4th of July holiday consider these 12 tips to help you with your Vision. The first step is to take responsibility for your success. Luck and fate play far less a role...
Shift Happens!® Yes Men don’t Know!
Centuries ago, kings and other royalty had many “yes-men” by their side. The 'yes men' played an important role; they simply reinforced the kings choices. But the wisest kings employed fools who had special permission to make fun of and criticize the king’s policies...
Shift Happens!® When you focus on your future.
It's time to focus on your future. Yet there is no escape from the complications of the headlines that shaped our world. However, the negative actions of a few should not prevent us from to set a positive tone for the coming year. I hope for you, and yours, that your...
Shift Happens!® When you name your own price.
Shift Happens! ® While we can’t slow the pace of change, we can use many strategies to speed up our own processes. So let me apply that logic to the speaking industry. With the internet, contact forms, and other communication that lacks personal contact many meeting...
Shift Happens!® The difference between a solution and a BRIGHT IDEA.
Solution vs. Bright Ideas Because you are reading this you are more educated than many. AHA! You are viewing it on your smartphone, tablet or computer and for that you should be thankful. AHA. Technology has shifted everything, everyone, and all that is now possible....
Shift Happens!® When you create your Bucket List.
A few years ago I was the keynote speaker to the Cremation Association of North America. I did over 100 hours of research for a 60-minute keynote. After my presentation I continued to receive requests from other associations in the 'death care' industry. And...
Shift Happens!® When you don’t listen to your Customers.
The change that is being witnessed in our country, right now, in terms of Customer Service is incomparable to any other time in our history. Companies now fall into one of two categories…great…and terrible. Just like the middle class of our economy, middle of the road...
Shift Happens!® When you pursue change.
Genuine Wins Uncommon Wins Original Wins Perhaps no other country celebrates innovation the way America does. We are reminded of the life changing power of inventiveness everyday. I want you think about some of these unanswered questions. Who or what are we...
Shift Happens!® WHEN YOU WRITE SIDEWAYS
It's that time of year when we all reflect on all the 'shifts' in 2014. For many of us 2014 was the first time since 2008 that we felt a positive shift in our future, our income, our health, and our general well being. To some, it got worse as we get older and...
Shift Happens!® With Power Points.
Last week I offered my Presentation Bootcamp. Over the years I have learned how many people 'suck' at PowerPoint and Keynote. It's nothing to be ashamed of. PowerPoint is like any other tool. If you don't use Excel or Illustrator, or iMovie all the time you can't...
Shift Happens!® When You Stop The Stupid Stuff®
This week, in preparation for filing my tax returns, I started going over ALL of my bills. Last year was very busy and I did not spend enough time on checking monthly bills because I enrolled in every auto payment program being offered.Auto bill pay lets you pay the...
Shift Happens!® When you C.A.R.E about your Customers
Customer-Always-Remember-Everything After working with hundreds of organizations, from front line employees to CEOs, I have observed that the ability and willingness to turn Customer 'complaints' into 'complements' is an endless cycle, and it's a good thing: it's the...
Shift Happens!® When you Innovate.
Apple just announced their Apple Watch. It could be arguably one of the most innovative products they ever introduced. To me it's not so much the product but a signal that Apple may have returned to the 'innovation' process created by Steve Jobs. I suggest you look at...
Shift Happens!® When we make it better.
It's now 60 days since many of us made New Year's resolutions. For most of us, it is now forgotten even though we made personal I OWE MEs. Ever heard anyone say, "Please, don't make it better!" Nope. Better always works. Better is always an improvement. It increases...
Shift Happens!® Dog gone it.
That's the one thing you have to remember about WASPs: they love animals and hate people. Gordon Gekko WallStreet This is the week that SuperBowl ads were previewed by the general public. Most of them were clever, targeted their audience, and attempted to break...
Shift Happens!® On The Journey To Bright Ideas
Everyone is going to the same place...it's the path they take to get there that is different. Today's business leaders are zeroed in on not only what gets done but more importantly how things get done; they are willing to take a hard look at their own organizational...
Shift Happens!® When you look again in 2015.
This month my 5th Generation iPod over-heated and stopped working. I took it to the Apple store and was informed that none of the parts were servicable. "Throw it away and get a new one" was the solution. Not being one to rely totally on the Genius Bar suggestion I...
Shift Happens!® when you burn your boats.
What I know for sure is that to be innovative you have to be distrubtive to Business As Usual. Steve Jobs, Lee Iaccoa, Henry Ford all changed the status quo to enable shifts in their business. Throughout history there have been those people that 'burned their boats'...
Shift Happens!® when you give chocolates
After two years of developing my chocolate flavors I have been encouraged to make them available. So I have created a kickstarter project and hope that many of my loyal readers will join it. https://www.kickstarter.com/projects/327181186/tivoli-handmade-chocolates...
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JAMES D. FELDMAN, CSP
505 N. LAKE SHORE DRIVE
SUITE 6601
CHICAGO, IL 60611
