Change Happens! And That’s a Lot of Shift.
Innovation is disruptive. It’s about change and many people don’t like change. Innovation is the quickest, most effective, and most lucrative path to inovation is disruptive. It’s about change and many people don’t like change. For the majority of businesses, real...
The Need for Innovation Video
Here's a little clip from a recent presentation I did for InfoComm Live. Just thought I'd share a couple soundbites. Enjoy! "What drives innovation is a theme and a signal of how the world is changing." "Don't let what you THINK you know get in the way of what you...
TSA to the Point
The Transportation Security Administration (TSA) announced last week that U.S. airline passengers would soon be allowed to carry small knives--2.36”--in their carry-on bags. No box cutters but 2.36” blades that do not lock? Come on? Are they going to measure each...
How to Make A Complaint
As we focus on the April 15th dealing to file taxes would like to suggest you also review all of your bills from the phone company, Internet provider, cable, mortgage, and credit cards, etc. During the last month I have discovered over $900 in billing errors in credit...
Plane Truth: How you think is everything
The ‘plane truth’ is that the merger of American and US Airways will be the biggest airline in the world. Problem is not its size but its ability to gather information, find uses for existing resources, and retain passenger loyalty. American and US Airways must look...
Learn from a “Poop Deck” Situation
Over 4,000 passengers are still stuck on the Carnival Triumph which should be docking shortly. It's already being called the "poop deck" on social media due to less than sanitary conditions aboard. Carnival Cruise Lines had already stated passengers would receive a...
Dazzle Your Customers on Valentine’s Day
Just like Valentine’s day should be everyday, you need to focus on your customer, just like you were dating. Any date starts with a raised level of expectations. No one goes out just to “kill time.” A reason always exists. Whether you want to dazzle your date or...
Webinar: Innovate, Investigate, Accelerate: Why Organizations Need More Innovation
Thursday, January 24, 2013 10:00 AM - 11:00 AM CST As the global marketplace becomes increasingly competitive and customer demand for new and frequently updated products and services continues to grow, the need for innovation has never been clearer. There is more...
12 Steps to Create an Innovation Culture
There are lots of challenges to creating a culture of innovation. Innovation is a product of discomfort but culture eats innovation strategy for breakfast. In other words, corporate culture is more powerful than any individual strategy. We must challenge and change...
10 Ways to Shift Your Incentive Business
It’s time to ‘shift’ your thinking and create your ‘bucket list’ No incentive or meeting company, no matter how smart and ambitious its leaders, will continue to grow as long as its strategy is based on out modeled business principles. I call this process 3D Thinking....
