It’s a F.A.C.T.
As we reach the halfway point in the Olympics I was struck by the fact that many athletes spend much less time competing than others. In fact some win metals by performing for seconds while others take days. Shot put takes thirteen seconds. All around gymnastics seven...Jump Out of Your Comfort Zone
photo credit: erika.tricroche For years I have advocated that you step out of your comfort zone. There are always references to Steve Jobs, Jack Welch, Lee Iacocca, and other innovators. However moving outside of your area of comfort is not limited to industrial...How Are You Serving Your Customers?
I have talked about the concept of D-A-T-I-N-G Your Customer for years. The idea was used to explain customer service, but the same concepts could apply to innovative problem solving, product creation, and service execution. First you DAZZLE them, then,...What Would Jobs Do About Jobs?
photo credit: Jesus Belzunce Recently Tim Cook, the new President of Apple introduced the new OS for the Iphone. He is different than Steve Jobs. He is more corporate. He lacks Jobs’ showmanship. I am reminded, again, how we have all been profoundly...
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