by James D. Feldman, CSP | Jan 30, 2015 | Uncategorized
That’s the one thing you have to remember about WASPs: they love animals and hate people. Gordon Gekko WallStreet This is the week that SuperBowl ads were previewed by the general public. Most of them were clever, targeted their audience, and attempted to break...
by James D. Feldman, CSP | Jan 29, 2015 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens, Travel
Everyone is going to the same place…it’s the path they take to get there that is different. Today’s business leaders are zeroed in on not only what gets done but more importantly how things get done; they are willing to take a hard look at their own...
by James D. Feldman, CSP | Dec 2, 2014 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens
What I know for sure is that to be innovative you have to be distrubtive to Business As Usual. Steve Jobs, Lee Iaccoa, Henry Ford all changed the status quo to enable shifts in their business. Throughout history there have been those people that ‘burned their...
by James D. Feldman, CSP | Oct 8, 2014 | Change Management, Customer Service, Food, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens, Uncategorized
For many years I always went to new client meetings with a box of Krispy Kreme donuts. I created my own donut box with my logo, name, and contact information. It was memorable. Prior to arriving at the meeting I would get, eleven hot, fresh vanilla glazed (standard...
by James D. Feldman, CSP | Oct 1, 2014 | Innovative Problem Solving, LESSONS, Shift Happens, Uncategorized
Perhaps no other country celebrates innovation the way America does. In America, we’re reminded of the life-changing power of inventiveness every day. We all know innovation is important. In today’s business climate, innovation isn’t an option....