by James D. Feldman, CSP | Sep 11, 2020 | Change Management, LESSONS, Shift Happens
As we emerge from the pandemic and get back to ‘life,’ there are more people than ever looking for support to: get back on their feet financially send their kids back to school, get back to their jobs, start or rebuild their businesses, protect or improve their...
by James D. Feldman, CSP | Apr 21, 2020 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, LESSONS, PowerPoint/Keynote Presentation, Shift Happens, Travel, Workshop
In my new book, Shift Happens! Think Inside The Box Using 3D Thinking, I refer to many websites for resources including business building tools, barter organizations, coupons, discounts, direct selling companies, and more. People have already requested to have all...
by James D. Feldman, CSP | Mar 31, 2020 | Shift Happens
Resilience Should Be Part Of Your Recession Revenue Rescue by Feldman, CSP, CITE, CPIM, CPT, PCS | Sep 11, 2020 | Change Management, LESSONS, Shift HappensAs we emerge from the pandemic and get back to ‘life,’ there are more people than ever looking for support to:...
by James D. Feldman, CSP | Feb 19, 2020 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens
Success is not gained from perfecting the known but by seizing the unknown. The Journey To Bright Ideas™ demonstrates, visually, all that stands in the way of any leader. In fact, it not so much about what you do, but what you don’t do. Jim refers to this as...
by James D. Feldman, CSP | Jan 2, 2020 | Change Management, Customer Service, Innovative Problem Solving
12 Shifts to Improve Patient Relations-Let’s brush up on the basics. A doctor’s practice, like any other business, needs good customer relations to be successful. Unfortunately, we have few role models of good customer relations, as every day we deal with...