James D. Feldman, CSP | James D. Feldman, CSP, CITE, CPIM Shift Happens!®

Shift Happens!® when you burn your boats.

by James D. Feldman, CSP | Dec 2, 2014 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

What I know for sure is that to be innovative you have to be distrubtive to Business As Usual. Steve Jobs, Lee Iaccoa, Henry Ford all changed the status quo to enable shifts in their business. Throughout history there have been those people that ‘burned their...

Shift Happens!® when you give chocolates

by James D. Feldman, CSP | Oct 9, 2014 | Change Management, Customer Service, Food, Innovative Problem Solving, Learning Experience

After two years of developing my chocolate flavors I have been encouraged to make them available. So I have created a kickstarter project and hope that many of my loyal readers will join it. https://www.kickstarter.com/projects/327181186/tivoli-handmade-chocolates...

Shift Happens!® When you are memorable.

by James D. Feldman, CSP | Oct 8, 2014 | Change Management, Customer Service, Food, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens, Uncategorized

For many years I always went to new client meetings with a box of Krispy Kreme donuts. I created my own donut box with my logo, name, and contact information. It was memorable. Prior to arriving at the meeting I would get, eleven hot, fresh vanilla glazed (standard...

Shift Happens!® If you are a NOWIST

by James D. Feldman, CSP | Oct 1, 2014 | Innovative Problem Solving, LESSONS, Shift Happens, Uncategorized

Perhaps no other country celebrates innovation the way America does. In America, we’re reminded of the life-changing power of inventiveness every day. We all know innovation is important. In today’s business climate, innovation isn’t an option....

Shift Happens!® When You Embrace and Leverage Technology

by James D. Feldman, CSP | Aug 28, 2014 | Change Management, Innovative Problem Solving, Learning Experience, Shift Happens, Travel

Advances in technology and its application offer a continuous stream of new ways to connect our clients and reach new prospects. Consider everything. Something may not be right for you, but that doesn’t mean everything is wrong. Lots of people dismissed Pinterest as...