by James D. Feldman, CSP | Jun 3, 2021 | Change Management, Innovative Problem Solving, LESSONS, Shift Happens, Workshop
As we return to our ‘new normal’ many will consider whether or not to return to the ‘old’ job or shift to another. Certainly, telecommuting has shown us that working from home may be more productive, offer more freedom, and allow for more...
by James D. Feldman, CSP | Apr 21, 2020 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, LESSONS, PowerPoint/Keynote Presentation, Shift Happens, Travel, Workshop
In my new book, Shift Happens! Think Inside The Box Using 3D Thinking, I refer to many websites for resources including business building tools, barter organizations, coupons, discounts, direct selling companies, and more. People have already requested to have all...
by James D. Feldman, CSP | Feb 19, 2020 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens
Success is not gained from perfecting the known but by seizing the unknown. The Journey To Bright Ideas™ demonstrates, visually, all that stands in the way of any leader. In fact, it not so much about what you do, but what you don’t do. Jim refers to this as...
by James D. Feldman, CSP | Jan 2, 2020 | Change Management, Customer Service, Innovative Problem Solving
12 Shifts to Improve Patient Relations-Let’s brush up on the basics. A doctor’s practice, like any other business, needs good customer relations to be successful. Unfortunately, we have few role models of good customer relations, as every day we deal with...
by James D. Feldman, CSP | Dec 9, 2019 | Change Management, Innovative Problem Solving, LESSONS, Shift Happens
You can research, study and implement the latest and greatest marketing strategies, but unless you have the right mindset about yourself and your business, you will only achieve a certain level of success in your business. It is an undeniable fact that your success is...