by James D. Feldman, CSP | May 6, 2015 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens, Uncategorized
It’s that time of year when we all reflect on all the ‘shifts’ in 2014. For many of us 2014 was the first time since 2008 that we felt a positive shift in our future, our income, our health, and our general well being. To some, it got worse as we get...
by James D. Feldman, CSP | Dec 26, 2014 | Change Management, Food, Food & Drink, Innovative Problem Solving, Learning Experience, LESSONS, Uncategorized
This month my 5th Generation iPod over-heated and stopped working. I took it to the Apple store and was informed that none of the parts were servicable. “Throw it away and get a new one” was the solution. Not being one to rely totally on the Genius Bar...
by James D. Feldman, CSP | Feb 18, 2014 | Change Management, Innovative Problem Solving, Shift Happens
If you attended ADMEI last week, you’re probably feeling a lot like I am this morning: overly inspired and a little overwhelmed! There was no shortage of information as the industry’s leaders came together for the common goal of determining the magic formula for a...
by James D. Feldman, CSP | Feb 17, 2014 | Change Management, Customer Service, Innovative Problem Solving, LESSONS, Shift Happens, Workshop
Are you are responsible for the bottom line? Are you the key decision maker, the person entrusted with plotting the course of your business? Are you the one your employees count on to keep profits rolling in? Now what? But last year was not great.You could use the...
by James D. Feldman, CSP | Feb 16, 2014 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens, Workshop
Creative ideas are what turn ordinary companies into market leaders. These companies see the end result first and then build a path to achieve those results. Unfortunately, in most companies today, neither creativity nor innovation exists. The corporate environment...