by James D. Feldman, CSP | May 19, 2011 | Innovative Problem Solving
*An excerpt from my book, Shift Happens, No Job, No Money, Now What?* People have asked me, what is 3DThinking? The short answer is: a method to become an innovative problem solver using three principles. 1) Depth. 2) Distance. 3) Determination. Another important part...
by James D. Feldman, CSP | Jan 5, 2011 | Change Management
photo credit: The Library of Congress A shout out to Mike Ryan from Mad!son Workforce Engagement + Incentive Marketing for the blog he wrote called “When Shift Happens in the Workplace.” It’s a brief blog post about the IRF Vegas speech where I was...
by James D. Feldman, CSP | Oct 21, 2010 | Change Management
photo credit: h.koppdelaney Check out an article I wrote for Focus’ website – a website dedicated to providing expert information in business and technology. Click here for the article Business Myths in a Recession.
by James D. Feldman, CSP | Aug 11, 2010 | Customer Service
photo credit: Thomas Hawk DAZZLE YOUR CUSTOMERS: IT’S NOT ABOUT PRICE As customers tune out marketing and promotions, we need to be reminded that a human connection can bring them back into buying decisions. No matter what business you are in you should be making...
by James D. Feldman, CSP | Jun 17, 2010 | Innovative Problem Solving
This past April, Apple very successfully debuted the iPad. A few months in, and up until yesterday, I have not seen the advantage to the iPad over the iPhone. To me it is an iPhone on steroids. Yesterday, though, I had a conversation with a very good friend who is a...