by James D. Feldman, CSP | Mar 21, 2013 | Change Management
Here’s a little Tuesday morning fun. Enjoy this little video about change and why it is so important in business & in life. *Video compliments of InfoComm Live
by James D. Feldman, CSP | Mar 21, 2013 | Change Management, Innovative Problem Solving
Like many of us I have experienced some difficult times due to the economic challenges. I sat down with myself and asked my favorite question: “What are you going to do differently tomorrow that will get you better results than yesterday?” I came up with four ‘shifts’...
by James D. Feldman, CSP | Mar 14, 2013 | Change Management, Innovative Problem Solving
Innovation is disruptive. It’s about change and many people don’t like change. Innovation is the quickest, most effective, and most lucrative path to inovation is disruptive. It’s about change and many people don’t like change. For the majority of businesses, real...
by James D. Feldman, CSP | Mar 13, 2013 | Change Management, Innovative Problem Solving
Here’s a little clip from a recent presentation I did for InfoComm Live. Just thought I’d share a couple soundbites. Enjoy! “What drives innovation is a theme and a signal of how the world is changing.” “Don’t let what you THINK you...
by James D. Feldman, CSP | Mar 11, 2013 | Change Management, Customer Service
The Transportation Security Administration (TSA) announced last week that U.S. airline passengers would soon be allowed to carry small knives–2.36”–in their carry-on bags. No box cutters but 2.36” blades that do not lock? Come on? Are they going to measure...