by James D. Feldman, CSP | Mar 6, 2014 | Change Management, Food, Innovative Problem Solving, Learning Experience, Shift Happens
Lupita Nyong’o, the Supporting Actor Winner from the movie 12 YEARS A SLAVE, is a young actor who reminded us how success is often paired with adversity: “It doesn’t escape me for one moment that so much joy in my life is thanks to so much pain in...
by James D. Feldman, CSP | Mar 4, 2014 | Change Management, Innovative Problem Solving
Dare To Be Different We all need brand new ways of problem solving. Today, unless you dare to think differently your competition will. Being different used to be a bad thing. Now there is an unceasing desire to know more. Find a better way by discovering innovation...
by James D. Feldman, CSP | Feb 19, 2014 | Change Management, Customer Service, Innovative Problem Solving, Shift Happens, Workshop
Shift #5) Implement Next-Generation Approaches. Doing any form of business is a form of innovation. The quest for knowledge opens the door to opportunity and helps us understand each other and provide what is best for each of us, personally and professionally. To...
by James D. Feldman, CSP | Feb 18, 2014 | Change Management, Innovative Problem Solving, Shift Happens
If you attended ADMEI last week, you’re probably feeling a lot like I am this morning: overly inspired and a little overwhelmed! There was no shortage of information as the industry’s leaders came together for the common goal of determining the magic formula for a...
by James D. Feldman, CSP | Feb 17, 2014 | Change Management, Customer Service, Innovative Problem Solving, LESSONS, Shift Happens, Workshop
Are you are responsible for the bottom line? Are you the key decision maker, the person entrusted with plotting the course of your business? Are you the one your employees count on to keep profits rolling in? Now what? But last year was not great.You could use the...