Myth Busted #1 I need to cut prices.
In these times of difficult economic conditions, global conflict, domestic unrest, we all face challenges. I don’t’ care what the media says, companies and individuals for the most part are struggling. Illinois has the 5th highest unemployment and it is not...6 “carry-on” customer service lessons from the ‘friendly skies.’
The airlines collected $1.7 billion in fees for the first half of the year. Now both United and American Airlines charge $200 to change an airline ticket. In some cases that is 50% or more of the price of the ticket. What are they thinking? Why not simply say, we...TSA to the Point
The Transportation Security Administration (TSA) announced last week that U.S. airline passengers would soon be allowed to carry small knives–2.36”–in their carry-on bags. No box cutters but 2.36” blades that do not lock? Come on? Are they going to measure...How to Make A Complaint
As we focus on the April 15th dealing to file taxes would like to suggest you also review all of your bills from the phone company, Internet provider, cable, mortgage, and credit cards, etc. During the last month I have discovered over $900 in billing errors in credit...
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