(312) 527-1111 JFeldman@ShiftHappens.com
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James D. Feldman, CSP, CITE, CPIM Shift Happens!®
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Shift Happens!® When a will finds a way.

by James D. Feldman, CSP | Apr 3, 2014 | Change Management, Innovative Problem Solving, Learning Experience, Shift Happens

It is impossible to win the race unless you venture to run. You must take the first step. Create a definite plan for carrying out your desire and begin at once, whether you are ready or not, to put your plan into action. The first step will take some effort, maybe...

Shift Happens!® When you can’t communicate.

by James D. Feldman, CSP | Mar 25, 2014 | Change Management, Customer Service

No matter what size the company the first innovation should be customer service.   Communication is key. COMCAST BUSINESS CAN’T COMMUNICATION WITH ITS CUSTOMERS. To my surprise, insights emerging from many company demonstrates that great customer service not...

Shift Happens!® When you do the math.

by James D. Feldman, CSP | Mar 11, 2014 | Change Management, Innovative Problem Solving, Shift Happens

 When we are told to “think outside the box’ the problem is that our perspective is lost. We are outside of the problem and not immersed inside of it. Go “inside the box.” Move the components around. Use simple math. Add, subtract, multiply, and divide up the...

Shift Happens!® Make it count. Be extra ordinary.

by James D. Feldman, CSP | Mar 6, 2014 | Change Management, Food, Innovative Problem Solving, Learning Experience, Shift Happens

Lupita Nyong’o, the Supporting Actor Winner from the movie 12 YEARS A SLAVE, is a young actor who reminded us how success is often paired with adversity: “It doesn’t escape me for one moment that so much joy in my life is thanks to so much pain in...

Shift Happens!® When you Dare To Be Different

by James D. Feldman, CSP | Mar 4, 2014 | Change Management, Innovative Problem Solving

Dare To Be Different We all need brand new ways of problem solving. Today, unless you dare to think differently your competition will. Being different used to be a bad thing.  Now there is an unceasing desire to know more. Find a better way by discovering innovation...
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