creativity Archives | James D. Feldman, CSP, CITE, CPIM Shift Happens!®

Shift Happens!® When you change jobs.

by James D. Feldman, CSP | Jun 3, 2021 | Change Management, Innovative Problem Solving, LESSONS, Shift Happens, Workshop

As we return to our ‘new normal’ many will consider whether or not to return to the ‘old’ job or shift to another. Certainly, telecommuting has shown us that working from home may be more productive, offer more freedom, and allow for more...

Shift Happens!® When you focus on your Recession Revenue Rescue

by James D. Feldman, CSP | Oct 3, 2020 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens, Workshop

There are a lot of things in our day that demands our time and attention. Some help moves our business forward and some, at the end of the day, have us wondering what we have accomplished. With the lingering pandemic more and more businesses is forced to...

Website Resources from Shift Happens!

by James D. Feldman, CSP | Apr 21, 2020 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, LESSONS, PowerPoint/Keynote Presentation, Shift Happens, Travel, Workshop

In my new book, Shift Happens! Think Inside The Box Using 3D Thinking, I refer to many websites for resources including business building tools, barter organizations, coupons, discounts, direct selling companies, and more. People have already requested to have all...

SPEAKING TOPICS: Leadership Effectiveness

by James D. Feldman, CSP | Feb 19, 2020 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

Success is not gained from perfecting the known but by seizing the unknown. The Journey To Bright Ideas™ demonstrates, visually, all that stands in the way of any leader. In fact, it not so much about what you do, but what you don’t do. Jim refers to this as...

Shift Happens!® When you have the patience to improve patient relationships.

by James D. Feldman, CSP | Jan 2, 2020 | Change Management, Customer Service, Innovative Problem Solving

12 Shifts to Improve Patient Relations-Let’s brush up on the basics. A doctor’s practice, like any other business, needs good customer relations to be successful. Unfortunately, we have few role models of good customer relations, as every day we deal with...