Shift Happens!® United Turned Possible Complaints into Actual Compliments.
Regardless of the industry, with few exceptions, the creation of a customer is a lost art. Truth is most companies tell you that they care but they clearly demonstrate they don’t care. All of us can tell stories of poor customer service but we are often hard...United Turned Possible Complaints into Actual Compliments.
Regardless of the industry, with few exceptions, the creation of a customer is a lost art. Truth is most companies tell you that they care but they clearly demonstrate they don’t care. All of us can tell stories of poor customer service but we are often hard...Everything but Fleas at Chicago’s Maxwell Street Market
As the economy picks up I am always interested in what the small business person thinks about our future. Almost every Sunday I take a few hours to visit the Maxwell Street Market in Chicago. Even though it was forced to move from Maxwell Street to South Des...I have a dream-do you?
Today marks the 50th Anniversary of Dr. Martin Luther King Jr’s famous and often quoted speech. ” I still have a dream. It is a dream deeply rooted in the American dream.” My dream is that in this land of opportunity, in this land of freedom of...
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