by James D. Feldman, CSP | Mar 13, 2026 | AI Sauce Digest
AI SAUCE DIGEST #1,313 For Hospitality, Tourism & MICE Professionals Thursday Edition • Shift Happens!® • James D. Feldman, CSP Not because your property wasn’t right for the group. Not because your sales manager didn’t work hard. Because the competing...
by James D. Feldman, CSP | Mar 6, 2026 | AI Sauce Digest
A recent global survey of technology leaders reveals a significant shift from AI experimentation to strict accountability, with many CIOs fearing for their jobs if they cannot prove measurable financial gains. As a result, the hospitality and tourism sectors face a...
by James D. Feldman, CSP | Nov 25, 2021 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens
There are a plethora of “best practices” to accomplish the journey to bright ideas, however, leaders are often puzzled as to how to tackle this work and where to begin. Experiential learning moves participants from conversations about the topic to practical solutions....
by James D. Feldman, CSP | Oct 8, 2021 | Innovative Problem Solving
Every company will face that crossroad when innovation forces a discussion about how or when to shift. I was part of many discussions from market leaders that were anxious about change management and start focusing too much on short-term financial results, think about...
by James D. Feldman, CSP | Jun 3, 2021 | Change Management, Innovative Problem Solving, LESSONS, Shift Happens, Workshop
As we return to our ‘new normal’ many will consider whether or not to return to the ‘old’ job or shift to another. Certainly, telecommuting has shown us that working from home may be more productive, offer more freedom, and allow for more...