innovation Archives | James D. Feldman, CSP, CITE, CPIM Shift Happens!®

Shift Happens When Your Create Sustainable Productivity

by James D. Feldman, CSP | Nov 25, 2021 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

There are a plethora of “best practices” to accomplish the journey to bright ideas, however, leaders are often puzzled as to how to tackle this work and where to begin. Experiential learning moves participants from conversations about the topic to practical solutions....

Shift Happens!® When you change jobs.

by James D. Feldman, CSP | Jun 3, 2021 | Change Management, Innovative Problem Solving, LESSONS, Shift Happens, Workshop

As we return to our ‘new normal’ many will consider whether or not to return to the ‘old’ job or shift to another. Certainly, telecommuting has shown us that working from home may be more productive, offer more freedom, and allow for more...

SPEAKING TOPICS: Leadership Effectiveness

by James D. Feldman, CSP | Feb 19, 2020 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

Success is not gained from perfecting the known but by seizing the unknown. The Journey To Bright Ideas™ demonstrates, visually, all that stands in the way of any leader. In fact, it not so much about what you do, but what you don’t do. Jim refers to this as...

Shift Happens!® When you have the patience to improve patient relationships.

by James D. Feldman, CSP | Jan 2, 2020 | Change Management, Customer Service, Innovative Problem Solving

12 Shifts to Improve Patient Relations-Let’s brush up on the basics. A doctor’s practice, like any other business, needs good customer relations to be successful. Unfortunately, we have few role models of good customer relations, as every day we deal with...

SHIFT HAPPENS!® When Fear Is Not A Barrier to Innovation.

by James D. Feldman, CSP | Oct 29, 2019 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

IT’S NOT WHAT YOU THINK, BUT HOW YOU THINK THAT ENSURES INNOVATION and SHIFT HAPPENS!® The #1 Rule is to Screw Normality. Business, as usual, is dead! The new game is products wrapped in services. In the new world, everything will be intelligent, everything will...