by James D. Feldman, CSP | Jun 24, 2013 | Change Management, Customer Service, Innovative Problem Solving, LESSONS
Ben Hogan, golf legend, said his success was based on Three P’s I. Practice II. Persistence III. Perseverance By doing all three he figured out how to perfect his golf swing. Do you think he could win over Tiger Woods? I think not. Tiger Woods perfected Hogan’s...
by James D. Feldman, CSP | Apr 19, 2013 | Change Management, Innovative Problem Solving, LESSONS
Being different used to be a bad thing. Today there is an unceasing desire to know more. Perhaps you are seeking solutions instead of worrying about what you can’t do or can’t control. Most of us work in an environment where everything has to be out the door 20...
by James D. Feldman, CSP | Jan 11, 2013 | Innovative Problem Solving
There are lots of challenges to creating a culture of innovation. Innovation is a product of discomfort but culture eats innovation strategy for breakfast. In other words, corporate culture is more powerful than any individual strategy. We must challenge and change...