by James D. Feldman, CSP | Oct 30, 2013 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Workshop
Something magical happens with a LIVE workshop. It’s the experience, bonding, connection, interaction, discussion, perspectives, learning from others, making friends, sharing, and business/community building that demonstrates that you are not alone in your...
by James D. Feldman, CSP | Apr 15, 2013 | Change Management, Customer Service, Innovative Problem Solving
Let’s face it most businesses are faced with a constantly shifting array of competitors, religious dictums, increased market volatility, environmental issues, and price sensitivity. Your opportunity lies in developing the ability to move and change as rapidly as your...
by James D. Feldman, CSP | Nov 21, 2011 | Change Management
As the Johnny Mercer song says: “You’ve got to accentuate the positive,Eliminate the negative,And latch on to the affirmative,Don’t mess with mister in-between.” It is time for us to get unstuck in the reality of what is being reported in the...
by James D. Feldman, CSP | Oct 20, 2011 | Innovative Problem Solving
We have all been profoundly affected by the life and accomplishments of Steve Jobs, co-founder of Apple. People who didn’t know him wept. Articles compared him to other great visionaries. Endless tributes online and even in front of his store demonstrated how he...