change management Archives | Page 3 of 21 | James D. Feldman, CSP, CITE, CPIM Shift Happens!®

Shift Happens!® when you make an informed decision to create or build your business.

by James D. Feldman, CSP | Dec 9, 2019 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens

So many of us jump into our profession and immediately focus on getting clients, making money, and marketing our business before we create a solid foundation for having a successful business. Every successful business owner has a clear vision and a plan. You should...

Shift Happens!® When you overcome objections

by James D. Feldman, CSP | Nov 1, 2019 | Change Management, Innovative Problem Solving, Shift Happens

When you overcome objections using business development strategies and skills you can go down the path to engage your prospect and get to YES. Objectives Build rapport, trust, and relationships with buyers Balance advocacy and inquiry in sales conversations. Inspire...

Shift Happens!® When you trade-in to increase performance.

by James D. Feldman, CSP | Nov 1, 2019 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, Shift Happens

Tom has worked at his automotive dealership selling trade-in cars for more than four years and knows he does a great job. His boss even tells him so. He’s been wanting to ask for a raise for several months, but it just never seems like the right time to ask. At...

Shift Happens!® When you lose innovation focus.

by James D. Feldman, CSP | Sep 19, 2019 | Change Management, Innovative Problem Solving, Learning Experience, Shift Happens

PROBLEM How does a firm or an individual begin to use creative thinking to innovate? Laser Focus! First, understand that innovation isn’t always about inventing products using new technology. Thousands of successful products or services are used in a radically...

Shift Happens!® when happiness is an inside job.

by James D. Feldman, CSP | Sep 16, 2019 | Shift Happens

The Secret to Your Happiness – It’s Within You The Secret to a Happy Life ~ Native American parable One day the Creator gathered all the animals and said: ‘I want to hide the secret to a happy life from humans until they are ready for it.’ ‘Give it to me. I’ll fly it...