by James D. Feldman, CSP | Dec 9, 2019 | Change Management, Innovative Problem Solving, LESSONS, Shift Happens
You can research, study and implement the latest and greatest marketing strategies, but unless you have the right mindset about yourself and your business, you will only achieve a certain level of success in your business. It is an undeniable fact that your success is...
by James D. Feldman, CSP | Dec 9, 2019 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS, Shift Happens
So many of us jump into our profession and immediately focus on getting clients, making money, and marketing our business before we create a solid foundation for having a successful business. Every successful business owner has a clear vision and a plan. You should...
by James D. Feldman, CSP | Nov 1, 2019 | Change Management, Innovative Problem Solving, Shift Happens
When you overcome objections using business development strategies and skills you can go down the path to engage your prospect and get to YES. Objectives Build rapport, trust, and relationships with buyers Balance advocacy and inquiry in sales conversations. Inspire...
by James D. Feldman, CSP | Nov 1, 2019 | Change Management, Customer Service, Innovative Problem Solving, Learning Experience, Shift Happens
Tom has worked at his automotive dealership selling trade-in cars for more than four years and knows he does a great job. His boss even tells him so. He’s been wanting to ask for a raise for several months, but it just never seems like the right time to ask. At...
by James D. Feldman, CSP | Sep 16, 2019 | Shift Happens
The Secret to Your Happiness – It’s Within You The Secret to a Happy Life ~ Native American parable One day the Creator gathered all the animals and said: ‘I want to hide the secret to a happy life from humans until they are ready for it.’ ‘Give it to me. I’ll fly it...