by James D. Feldman, CSP | Sep 26, 2016 | Change Management, Innovative Problem Solving, LESSONS, Workshop
Adaptive innovation is methodical and circular. Innovation and strategic advantage hinge on the ability to anticipate trends and identify the next big thing. By casting a wide net and clustering ideas, you can filter through chaos to identify patterns of...
by James D. Feldman, CSP | May 13, 2013 | Change Management, Innovative Problem Solving
In these times of difficult economic conditions, global conflict, domestic unrest, we all face challenges. I don’t’ care what the media says, companies and individuals for the most part are struggling. Illinois has the 5th highest unemployment and it is not...
by James D. Feldman, CSP | Oct 22, 2011 | Customer Service
photo credit: JD Hancock Steve Jobs would be angry. AT&T has partnered with Flipswap to accept your old iPhones as a trade in for the iPhone 4S. The concept is great, the execution is flawed. Read the fine print. Flipswap and the AT&T representative said they...
by James D. Feldman, CSP | Oct 20, 2011 | Innovative Problem Solving
We have all been profoundly affected by the life and accomplishments of Steve Jobs, co-founder of Apple. People who didn’t know him wept. Articles compared him to other great visionaries. Endless tributes online and even in front of his store demonstrated how he...