Website Resources from Shift Happens!

Website Resources from Shift Happens!

In my new book, Shift Happens! No Job, No Money, Now What?, I refer to many websites for resources including business building tools, barter organizations, coupons, discounts, direct selling companies and more. People have already requested to have all that...
Shift Happens!® when you say YES. A short course in Customer Service to any reasonable request.

Shift Happens!® when you say YES. A short course in Customer Service to any reasonable request.

When your Customers get upset, you have to get back in their good graces or risk losing their business. Here are five rules to turn a Customer Service problem into a loyal buyer. Rule #1: Face the problem now. Rule #2: Lend a sympathetic ear. Rule #3: Admit your...