by James D. Feldman, CSP | Oct 22, 2011 | Customer Service
photo credit: JD Hancock Steve Jobs would be angry. AT&T has partnered with Flipswap to accept your old iPhones as a trade in for the iPhone 4S. The concept is great, the execution is flawed. Read the fine print. Flipswap and the AT&T representative said they...
by James D. Feldman, CSP | Jun 17, 2010 | Innovative Problem Solving
This past April, Apple very successfully debuted the iPad. A few months in, and up until yesterday, I have not seen the advantage to the iPad over the iPhone. To me it is an iPhone on steroids. Yesterday, though, I had a conversation with a very good friend who is a...