(312) 527-1111 JFeldman@ShiftHappens.com
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James D. Feldman, CSP, CITE, CPIM Shift Happens!®
  • James D. Feldman, CSP | AI Keynote Speaker & Transformation Advisor
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I have a dream-do you?

by James D. Feldman, CSP | Aug 28, 2013 | Change Management, Innovative Problem Solving, Learning Experience, LESSONS

Today marks the 50th Anniversary of Dr. Martin Luther King Jr’s famous and often quoted speech. ” I still have a dream. It is a dream deeply rooted in the American dream.” My dream is that in this land of opportunity, in this land of freedom of...

Success is not a matter of chance. It’s a matter of choice.

by James D. Feldman, CSP | Aug 21, 2013 | Change Management, Innovative Problem Solving, Learning Experience

Last week I gave a speech to a very large organization that was struggling with what to do given they were just coming out of bankruptcy.   As I looked at the audience I realized that each of them had their own dreams. And the fact that they still had a job, a place...

Walgreen’s needs a new Apprentice

by James D. Feldman, CSP | Aug 15, 2013 | Change Management, Customer Service, Food, Food & Drink, Innovative Problem Solving, Learning Experience

I was part of a group of speakers invited to speak at Walgreen University.  When I asked about the fact that they ranked very high in merchandising and very low in customer service it became apparent that I hit a nerve. Truth is I like Walgreen Company. I admire what...

At ARIA How You Think Is As Important As What You Think

by James D. Feldman, CSP | Aug 15, 2013 | Change Management, Food & Drink, Innovative Problem Solving, Workshop

  Last month I had the privilege to work with an exceptional organization to assist them to achieve their goals, overcome challenges, and solve problems. ARIA Resort and Casino brought together sales, marketing, catering, and operations to discuss how to continue...
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