Shift Happens!® when you make an informed decision to create or build your business.
So many of us jump into our profession and immediately focus on getting clients, making money, and marketing our business before we create a solid foundation for having a successful business. Every successful business owner has a clear vision and a plan. You should...
Shift Happens!® When you trade-in to increase performance.
Tom has worked at his automotive dealership selling trade-in cars for more than four years and knows he does a great job. His boss even tells him so. He’s been wanting to ask for a raise for several months, but it just never seems like the right time to ask. At...
Shift Happens!® When you influence others.
It happens to all of us eventually. You will have to make a public presentation. You can analyze and identify what characteristics make certain speakers speaking process more effective communicators than others. You need to go beyond the “watching” stage...
Shift Happens!® When doctors and nurses have more patience.
U.S. businesses lose $83 billion and over $300 billion worldwide, there is no doubt that businesses need to take their customer service practices more seriously. What do you think it cost United when they removed a single passenger? How much did it cost Samsung for a...
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