Shift Happens when you think differently
5 Shifts to Instilling Innovation and Creativity In 2014 Now that 2013 is over and we start to rethink how we are going to make Shift Happen in our businesses and personal lives for 2014 it’s time to reflect on what has changed, and what has not. For most...A Kernel of Dazzle
26 Million Checked bags go missing while the airline industry rakes in over 3 Billion Dollars in checked bag fees. Anyone that travels knows how flights have become challenging. With the merger of airlines, the weather, and holiday volume it is a known fact that more...Investigate • Innovate • Initiate Chicago Workshop
Something magical happens with a LIVE workshop. It’s the experience, bonding, connection, interaction, discussion, perspectives, learning from others, making friends, sharing, and business/community building that demonstrates that you are not alone in your...Shift Happens!® United Turned Possible Complaints into Actual Compliments.
Regardless of the industry, with few exceptions, the creation of a customer is a lost art. Truth is most companies tell you that they care but they clearly demonstrate they don’t care. All of us can tell stories of poor customer service but we are often hard...
Follow Us
The Innovative Practitioner who speaks with creative insights, practical experience, and big picture thinking.
Contact Jim
Contact Jim
