AI CONCIERGE™ -TRANSFORMATION GROWTH ADVISOR
the future is now!Do you need more customers – NOW?
…want to retain current clients – NOW?
…desire to hold on to key talent – NOW?
…require competitive reconnaissance – NOW?
…struggle to monetize your ROI [Return on Ideas] – NOW?
We live in a time where the term SHIFT HAPPENS is an understatement.
It’s time for INNOVATION at the speed of OPPORTUNITY.
James’s approach is UNCOMMON common sense.
WE ARE A SINGLE-SOURCE SOLUTION
My mother once told me. “It’s a poor dog that won’t wag its own tail”
What follows is a lot of tail wagging…blame my mother, not AI.
We don’t just talk about AI. We put it to work.
James Feldman, CSP is the AI Concierge™ for organizations, association leaders, hospitality professionals, and meeting planners who are done being confused and ready to start winning. As founder of SOAR Academy and publisher of the AI Sauce Newsletter, James doesn’t lecture about technology — he shows you exactly how to use the AI you may already own to hit the business goals that actually matter.
His approach is still uncommon common sense. The difference? Now it comes with a prompt.
“I’m not here to explain AI. I’m here to help you win with Accelerated Insights”
AI Implementation Strategy
Stop collecting AI tools and start deploying them. James works with organizations to map AI to specific workflows, revenue goals, and audience outcomes — no coding, no overwhelm, no wasted budget.
Keynote & General Session
From intimate board retreats to main stage conference moments, James delivers customized presentations that entertain, educate, and send attendees home with tools they can use before their next meeting. His current signature program: “Stuck Between Floors: Think Inside The Box Using The AI You Already Own.”
Executive & Team Advisory
Whether you’re leading an association, running a hotel group, or managing a MICE portfolio, James serves as your on-call AI Concierge — helping you identify where AI creates the biggest lift with the least friction.
SOAR Academy
An ongoing learning community built for professionals who want practical AI skills, not theoretical frameworks. Because one conversation isn’t enough.
Ready to stop watching and start winning? Schedule a Strategy Call: https://jfa.tips/BookACall

He provides plain talk to smart people. James focuses on the results and challenges your audiences…“don’t let what you think you know prevent you from learning what you need to know.”

Here’s some relevant information you might want to know about James:
- James offers your organization an infusion of ideas that deliver new ways of looking at opportunities using your existing resources and combining with others to create or increase revenue streams.
- He teaches transformational techniques and skills that anyone can learn.
- The presentations are customized to your audience.
- The content is targeted to your industry.
- James learns your language and asks ‘what’s working?’ ‘What’s not working?’ ‘what’s missing?’ and ‘what’s next? ‘what’s possible?’, and ‘why not?’
- He helps organizations learn what they don’t know so they can create their own ‘shifts.’
- It’s a demonstration with audience interaction and participation that helps them become aware of what they hadn’t realized.
- He has discussions with your audience, not lectures.
- 100% of his clients have offered to be referrals.
- James’ deliverable is to encourage thinking ‘inside the box’ to ensure Shift Happens.
If you want to make Shift Happen consider a no-obligation discussion of what James can provide to your next meeting, event, conference, or retreat. Jim offers transformational insights into business challenges that can shift a business’s trajectory. https://jfa.tips/BookACall
If you seek a presenter that is enlightening, relevant, controversial, entertaining, and applicable to your industry, consider James as your next keynote or workshop speaker.

James has worked with Fortune 500 companies, including McDonald’s, Toyota, Marriott, Apple, Microsoft, Xerox, Kodak, Hewlett-Packard, Hyatt, The Ritz-Carlton, American Airlines, Carnival, and Helene Curtis as a change facilitator. Jim helped introduce new products, refine target audiences, and deliver measurable results.
Toyota engaged Jim for over 150 projects, ranging from new-car promotions to parts and service performance improvements, introducing tangible techniques that made everyone part of the solution and enabled them to capitalize on change.
Working with Hewlett Packard he motivated channel partners to increase their support of HP products in the marketplace while displacing many of HP competitors.
Aria Resort and Casino engaged Jim to work with their sales, marketing, and operations departments to create an Idea Exchange, which produced over 700 new ideas in less than 45 minutes. Imagine what Jim can do for your organization?
He concentrates on overcoming entrenched cultures and habits, introducing innovative thinking and risk-taking to develop solutions that help his clients springboard to success. Are you ready to make Shift Happen?
Through his career, James has honed techniques to embrace change, foster a culture of innovation and great customer service, and creatively solve business problems. He shares this knowledge with your audience to create an entertaining, informative presentation that your attendees will be talking about for weeks and months afterward.
Special Designations:
- 1 of only 6 individuals in the world to earn the Master Incentive Professional (MIP) certification
- 1 of only 50 to earn Certified Incentive Travel Executive (CITE) certification
- 1 of only 40 to earn Certified Professional of Incentive Marketing (CPIM) certification
- 1 of just a few hundred worldwide to earn Certified Performance Technologist (CPT) certification
- 1 of less than 12% of all speakers, worldwide to earn Certified Speaker Professional (CSP) certification
- 1 of less than 500 to earn Certified Photographic Counselor (CPC)
- 1 of less than 250 Certified Facilitators
- 1 of less than 150 Certified Innovation Trainers
- 1 of less than 150 Certified Dream Managers®
- Only person in the world to have earned all of his industries’ certifications
Certifications:
- Certified Speaking Professional (CSP) National Speakers Association
- Certified Virtual Presenter– espeakers
- Master Incentive Professional (MIP) – Association of Incentive Marketers
- Certified Innovation Trainer-SolutionPeople
- Certified Dream Manager-Matthew Kelly
- Certified Facilitator-Destiny Seminars
- Certified Incentive Travel Executive (CITE) – Society of Incentive & Travel Executives
- Certified Professional of Incentive Marketing (CPIM) – Incentive Marketing Association
- Certified Performance Technologist (CPT) – International Society for Performance Improvement in affiliation with the American Society for Training and Development
- Certified Photographic Counselor (CPC) – Photographic Marketing Association
- Managing Real Estate Broker, State of Illinois
- Realtor®
- Expert Witness: U.S. Federal Courts
- Expert Witness: IRS Hearings
- Expert Witness: Colorado Federal Courts
- Underwater Photography Instructor-PADI
- Underwater Wreck Diver-NAUI
- Underwater Rescue Diver-PADI
- Certified Food Service Handling Manager, State of Illinois
Associations
- Incentive Research Foundation (IRF) – Trustee 2007-2014
- Incentive Marketing Association (IMA) – Member – Since 2001
- Incentive Travel Council SIG – Former President – 2008 – 2012
- Institute of Marketing Consultants, USA-2014 http://www.imcusa.org/
- International Platform Association – Board Member-2013
- PAWS Development Board – Advisory Board
- National Speakers Association (NSA) – Active Member – Since 1996
- MEXICO Tourism Advisory Board – Active Member- Since 2000
- Association of Incentive Marketing (AIM) – Now merged into IMA – Member and Education Conference Chairman – 1982 – 2001, Board of Directors
- Society of Incentive Travel Executives (SITE) – Member – 1986 – 2007 – Previous Co-President and Vice President of SITE Chicago, Board of Directors
- Meeting Planners International (MPI) – Member – 1990 – 2001
- Direct Selling Association (DSA) – Member – 1990- 2001 – Past Board Member – Committee Positions
- University of Chicago Cancer Research Foundation – Board of Directors – 1993 – 1996
- Promotional Marketing Association of North America (PMAA) – Member – 1990 – 1997 -Committee Positions
- Y-ME Breast Cancer Organization – Board Member – 1992 – 1997
- Professional Speakers of Illinois (PSI) – Member – 1997 – 2002
- Lake Point Tower Condominium Association– Board Member-2013-14
- Lake Point Tower Garage Association-President-2013
Awards
- In June 2005, Incentive Magazine named the top motivators in the last 100 years. In the Innovators category, James Feldman was one of just six people honored.
- The International Platform Association awarded the 1997 IPA Engraved Silver Bowl to James Feldman. The award is presented by the IPA Board of Governors to a speaker who represents the “Magic of Communication.” Previous recipients include Art Linkletter, Bill Cosby, David Frost, Harry Blackstone, and Henry Kissinger.
- 1992 Y-ME Member of the Year (Helped raised $45O,OOO,OOO for breast cancer research)
- AIM Presidents Award-2001- for outstanding accomplishments and education
- SITE Crystal Award-2002- for Individual Incentive Travel program for Compaq-now Hewlett Packard
- SITE Crystal Award-2003- for Hewlett Packard
Education
- BA, English & Economics, Kansas State University
- MBA, Marketing, University of Illinois
- Washburn Univ. Law School
- IIT Kent Law School
- University of Notre Dame, Executive Development Seminars
- Adjunct Professor, Roosevelt University, Innovation and Hospitality
- Visiting Professor, Northern Illinois University, Innovation and Entrepreneurship
- Visiting Professor, University of IL Hospitality
- Visiting Lecturer: Purdue University
Other Links
James Feldman Associates, Inc.
This is the holding company for all of his diversified divisions. Click on the link above to learn more about incentive travel certificates, artisan chocolates, unique gifts, hired education for vets, gold marketing, and more. Jim is not someone who talks about business but has been in the trenches learning from his own experiences and those of his clients. You want someone who understands the challenges you face? Jim could be your go-to presenter, educator, or advisor.
Synectics Open Solutions, LLC.
Synectics Open Solutions, LLC. (or SOS) has assembled a team of business experts from Motorola, Toyota, Hewlett-Packard, Apple, Coach, as well as media, advertising and promotion entrepreneurs that have ‘bottom-line, results-oriented’ experience to help solve your business problems. Whether it’s acquisitions or divestments, cash flows or financial survival, or employee retention, we will assemble a team of experts to collectively address your individual opportunities. www.sosthinktank.com
OnlyTheBestGifts.com
OnlyTheBestGifts.com is a selection of unusual products at amazing prices. Including travel items, incentive travel certificates, 10 lb Guittard chocolate, wine accessories, watch winders, and much more. www.onlythebestgifts.com
SpeakerMatch
James is a proud member of SpeakerMatch. SpeakerMatch is the only service of its kind for matching speakers and speaking opportunities. SpeakerMatch reaches emerging professional speakers, business leaders, technical gurus, educators, and other subject-matter experts who want to communicate what they know.
espeakers
espeakers is an online directory of accomplished speakers, trainers, and presenters.
PAWS Chicago
PAWS Chicago is Chicago’s largest no-kill animal shelter. Pets are worth saving. James is a board member, and he’d like you to know about this incredible charity. Please don’t forget about the pets the next time you donate to a charity.
IRF – Incentive Research Foundation
James was a 7-year trustee member of IRF, which funds and promotes research to advance the science, enhance awareness, and promote the appropriate application of motivation and incentives in business and industry globally. The goal is to increase understanding, effective use, and the resulting benefits of incentives among businesses that currently use them and others interested in improved performance.
Reach Us
JAMES D. FELDMAN, CSP
505 N. LAKE SHORE DR
SUITE 6601
CHICAGO, IL 60611
312 • 527 • 1111
LET'S GET STARTED!
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