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Learn from a “Poop Deck” Situation

by James D. Feldman, CSP | Feb 14, 2013 | Customer Service, Innovative Problem Solving

Over 4,000 passengers are still stuck on the Carnival Triumph which should be docking shortly. It’s already being called the “poop deck” on social media due to less than sanitary conditions aboard. Carnival Cruise Lines had already stated passengers...

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