by James D. Feldman, CSP | Jun 10, 2013 | Change Management, Customer Service, Innovative Problem Solving, LESSONS
Myth #4 “When times are tough go back to basics” Innovation is not an invention. However all inventions are innovations. Innovations include objects and substances, but processes, strategies, methods, and ways of doing things. Innovations are how we make money...
by James D. Feldman, CSP | Jun 2, 2013 | Customer Service, Food, Food & Drink, Innovative Problem Solving, LESSONS
Myth #3 “I need all the business I can get.” As I said before choosing a client is a powerful tool that shapes your business. My first client was Toyota. Toyota is still a client 25 years later. They built my business. They educated me. I delivered more than I...
by James D. Feldman, CSP | May 13, 2013 | Change Management, Innovative Problem Solving
In these times of difficult economic conditions, global conflict, domestic unrest, we all face challenges. I don’t’ care what the media says, companies and individuals for the most part are struggling. Illinois has the 5th highest unemployment and it is not...
by James D. Feldman, CSP | Apr 15, 2013 | Change Management, Customer Service, Innovative Problem Solving
Let’s face it most businesses are faced with a constantly shifting array of competitors, religious dictums, increased market volatility, environmental issues, and price sensitivity. Your opportunity lies in developing the ability to move and change as rapidly as your...
by James D. Feldman, CSP | Apr 2, 2013 | Food, Innovative Problem Solving
Chicago is known for it’s hot dogs with mustard, relish, onion, sport peppers, pickles, and celery salt (never ketchup) Dallas dogs include only chili and shredded cheddar cheese. And Philly builds them the way you like it. Even the hot dog, as we know it, is...